August 2025
How AI and new laws are reshaping workplace liability | Insurance Business America
This article from Inside Business America explores how employers are facing a widening range of employment practices liability (EPL) claims, ranging from AI-related biases in hiring to disputes over transgender rights, pay transparency laws, and backlash against diversity, equity, and inclusion (DEI) efforts. This new landscape of claims is reshaping underwriting practices within the EPL insurance industry.
Guidance for EPL Reporting
There is a blog post and a document that contains best practices to address areas of risk.

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Rapid PULSE 360 Program
The program is committed to helping health care providers obtain high-caliber feedback that enables them to improve practice and teamwork skills.
The overarching purpose of the Rapid PULSE 360 program is, simply put, quality culture change.
Learn more
The overarching purpose of the Rapid PULSE 360 program is, simply put, quality culture change.

Support Your Reports
Coaching is a valuable component of the PULSE 360 program. It advances personal and professional growth, improves performance, and enhances workplace relationships.
Educating and engaging participants is key to their success and to improving your culture.
Coaching Best Practices
Educating and engaging participants is key to their success and to improving your culture.


Full list of EPL cases
CRICO has case studies for inappropriate workplace behavior such as harassment and discrimination and how it can lead to Employment Practices Liability (EPL) litigation.
